TTD Addl Eo Reviews on Various Pilgrim Feedback Mechanisms Parking APP Functioning Explained

The Additional EO of TTD Sri Ch Venkaiah Chowdary on Saturday noon reviewed on the pilgrim feedback received on various amenities given by TTD.

The meeting took place at SPRH meeting hall with the heads of various departments of TTD in Tirumala.

It may be mentioned here that following the instructions of the Honourable CM of AP Sri N Chandrababu Naidu, TTD has laid focus in collecting the feedback from devotees through various platforms including IVRS, WhatsApp, physical survey by Srivari Sevaks in a regular manner from the past one year.

The Additional EO reviewed on the October month feedback gathered through these three formats which included queue line management, Annaprasadam, Sanitation, signage boards, Kalyanakatta, luggage and, laddu counter, coconut and Agarbatti stalls and many other issues.

After going through the feedback in detail, the Additional EO instructed the heads of the respective departments to make necessary amendments wherever possible as suggested by devotees. 

Some excerpts :

To regularly inspect the shops along both the footpaths and check the prices of goods, maintenance of toilets, drinking water facilities 

To put a check on the high prices collected by private taxi drivers 

To control prices of eatables in Tirumala hotels through periodical inspections

To provide hand gloves to the Sevaks while serving Annaprasadam to devotees

To install Help Desks at KKC and Laddu counters  to guide pilgrims

The Additional EO said, the feedback mechanism system has been streamlined and is proving to be a main tool in improving the pilgrim amenities as well the administration. 

He also directed the officials to show improvement in their areas by the next review meeting.

Later, a Representative of Gopark Technology Private Limited,  presented a PPP on 

Parking Solutions in Tirumala through a smart traffic and management plan that includes pre booking parking spaces, identifying designated parking zones etc. and decongest traffic enabling hassle free movement of devotees in the Hill Town by developing a Parking App.

The HoDs of various departments were also present.