ADDITIONAL EO REVIEWS TECH-DRIVEN LUGGAGE MANAGEMENT SYSTEM FOR TIRUMALA

The TTD Additional EO Sri Ch. Venkaiah Chowdary on Tuesday reviewed the proposed technology-based luggage management system for devotees.

The meeting was held at the Sudharma Conference Hall with TTD Vigilance and the representatives of GMR.

During the meeting, the GMR officials presented the new system using a PowerPoint presentation. The system, built on modern BLE 5.1 technology, enables end-to-end tracking of luggage from the time it is accepted from devotees until it is returned to them.

Under this system, luggage will be accepted at Alipiri, tagged, transported to Tirumala by vehicles, stored at GNC, and tracked throughout until devotees collect it. 

The system is designed to handle about 12,000 bags per day and up to 1,800 bags per hour during peak times.

GMR representatives explained that each bag will be fitted with a BLE tag for real-time location tracking. To reduce queues at collection counters, devotees can request their luggage in advance via kiosk or mobile app when they are within about 100 metres from GNC, or directly at the counter.

The proposal also includes digital manifest and GPS-based monitoring of luggage movement from Alipiri to GNC.

All aspects such as occupancy, devotee movement, crowd levels, and service status will be monitored through a single command-and-control system.

Speaking on the occasion, the Additional EO directed officials concerned to ensure faster, more convenient services for devotees while giving high priority to luggage security. He emphasised the need for adequate infrastructure, technology, and staff coordination to manage the system effectively according to pilgrim footfall.

TTD IT GM Sri Venkateswarlu Naidu, VGO Sri Surendra, other officials, and GMR representatives participated in the meeting.