TTD Addl EO Reviews TTD Feedback Mechanism

TTD Additional Executive Officer Sri Ch. Venkaiah Chowdary on Wednesday reviewed the functioning of TTD's feedback mechanism, devotees' suggestions and grievance redressal system at Sudharma Meeting Hall in Sri Padmavathi Rest House in Tirumala.

He directed officials to improve facilities based on devotees' feedback, establish a reception counter at the Annaprasadam complex and create awareness on water and electricity conservation.

He also stressed improving cleanliness and basic amenities in accommodation complexes, monitoring the Nandakam App daily and resolving technical issues within 24 hours. 

Instructing concerned officials further he told them to install CCTV cameras and complaint boxes at luggage counters to ensure devotees' safety and convenience.

The heads of all Departments in Tirumala  participated in the review meeting.